The Energy Vendors Association (EVA) is proud to be sponsoring the development of a PAS for the utility sector. A Publicly Available Specification (PAS) is a sponsored fast-track standard driven by the needs of the client organisations and developed according to guidelines set out by BSI. It is a document that standardises elements of a service or process.
Commissioning a PAS puts EVA and its members in the driving seat for setting the agenda in our sector, helping us work with regulators, set an agreed level of good practice and establish trust in the service we provide to our customers.
A PAS will set the benchmark within the industry for expected levels of customer service. For more details on what the PAS means and its process for development please download our PAS Factsheet.
If you want to be involved in the development of this standard the only way is to join EVA. See our membership page for details and download a membership form today.